Prince Rupert Airport (YPR) Guide

Pathetic. Guess what it snows in Canada in winter… so please make sure you are prepared. Worst airport in Canada. Should just close it down. Next time Ill use Terrace

Good

Customer service was great had answers 4 everything

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Nice little airport, essentially one air Canada flight a day that arrives and one that departs daily. If you miss the white school bus shuttle pick up at the highliner hotel in downtown Prince Rupert to depart on a YPR flight, you're looking at an expensive water taxi to Digby island to catch your flight, or you may miss it. There's no way to drive to YPR, it's on an island nearby Prince Rupert. Arriving into YPR, you pick up your checked bag at the carousel and bring to the white school buses outside, it's loaded on, you board the bus with your carry on. The bus goes on a ferry and you're dropped off downtown PR. Departing YVR you need to be at the highliner hotel pick up point with your checked bags by 140 pm or you missed the boat literally, to YPR, unless you can get a water taxi last minute for $$$. You arrive, pick up your checked bags at carousel, then proceed to Air Canada check in counter and security clearance. Faster if you're 25 k status aeroplan or above, it's a long line up because everyone arrives at once, but it moves. Two washrooms, one vending machine before you go through security clearance. Outlets for charging after security clearance. Good little airport, just stressful if you can't get to the highliner pick up point by 1:40 pm.

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Worst customer service and support iv ever experienced in an airport. It’s impossible to call and talk to an actual person. Information on delays and shuttles is NOT readily available. I guess it’s easy to suck when you’re the only choice, welcome to Rupert where customer service sucks everywhere!